FAQ | Novavps https://novavps.cloud/faq/ Tue, 09 Sep 2025 09:17:51 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 /wp-content/uploads/cropped-cropped-06169472-7db8-4ba3-91f6-3b4e34b5e168-1-32x32.png FAQ | Novavps https://novavps.cloud/faq/ 32 32 Will I be charged for my hourly server even when it’s powered off? https://novavps.cloud/faq/answer/will-i-be-charged-for-my-hourly-server-even-when-its-powered-off/ Tue, 09 Sep 2025 09:13:26 +0000 https://novavps.cloud/?post_type=faq_post_type&p=22558 There is a small hourly charge while the server is powered off for use of the storage space and IP address. The price changes based on the disk storage size. To find the exact price, please check our online calculator.

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]]> There is a small hourly charge while the server is powered off for use of the storage space and IP address. The price changes based on the disk storage size. To find the exact price, please check our online calculator.

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]]> What are the terms of the free trial? https://novavps.cloud/faq/answer/what-are-the-terms-of-the-free-trial/ Mon, 08 Sep 2025 11:41:50 +0000 https://novavps.cloud/?post_type=faq_post_type&p=22524 During the 30-day trial period, you may create one server with a configuration costing up to $100. You will have 1 TB of free traffic (including both inbound and outbound traffic). Customers must provide a valid credit card to start the trial, but the card will not be charged if you stay within the usage […]

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]]> During the 30-day trial period, you may create one server with a configuration costing up to $100.

You will have 1 TB of free traffic (including both inbound and outbound traffic). Customers must provide a valid credit card to start the trial, but the card will not be charged if you stay within the usage limits stated above.

If you wish to cancel the free trial, you can simply terminate your server without incurring any charges. However, if you do not cancel before the trial ends, we will begin charging for services used.

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]]> How many IP Addresses can I add to my server? https://novavps.cloud/faq/answer/how-many-ip-addresses-can-i-add-to-my-server/ Wed, 20 Aug 2025 11:35:52 +0000 https://novavps.cloud/?post_type=faq_post_type&p=22179 By default, each server arrives with 1 dedicated IP according to the location of the data center. For customers who need more, we allow up to 4 IPs per server. The first IP is free, and each additional IP costs $1 per month.

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]]> By default, each server arrives with 1 dedicated IP according to the location of the data center. For customers who need more, we allow up to 4 IPs per server. The first IP is free, and each additional IP costs $1 per month.

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]]> Why doesn’t the dedicated hourly plan include internet traffic? https://novavps.cloud/faq/answer/why-doesnt-the-dedicated-hourly-plan-include-internet-traffic/ Sun, 03 Aug 2025 18:18:02 +0000 https://novavps.cloud/?post_type=faq_post_type&p=21649 With hourly servers, you pay an hourly fee when your server is active. The rate is based on your server specifications. In addition, there is a small hourly charge while the server is powered off. To maintain flexibility and accurate billing, internet traffic is calculated separately from compute time.

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]]> With hourly servers, you pay an hourly fee when your server is active. The rate is based on your server specifications. In addition, there is a small hourly charge while the server is powered off.

To maintain flexibility and accurate billing, internet traffic is calculated separately from compute time.

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]]> Can I set an upper bandwidth limit to prevent going over 50 Mbit/sec? https://novavps.cloud/faq/answer/can-i-set-an-upper-bandwidth-limit-to-prevent-going-over-50-mbit-sec/ Sun, 03 Aug 2025 18:17:13 +0000 https://novavps.cloud/?post_type=faq_post_type&p=21648 No, it is not currently possible to set a hard cap on bandwidth usage. However, you can actively monitor usage via the console and take action if speeds begin to approach the threshold.

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]]> No, it is not currently possible to set a hard cap on bandwidth usage. However, you can actively monitor usage via the console and take action if speeds begin to approach the threshold.

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]]> How do I know if I exceed the 50 Mbit/sec bandwidth limit? https://novavps.cloud/faq/answer/how-do-i-know-if-i-exceed-the-50-mbit-sec-bandwidth-limit/ Sun, 03 Aug 2025 18:14:35 +0000 https://novavps.cloud/?post_type=faq_post_type&p=21646 You can monitor your server’s bandwidth usage in real-time directly from the console. This allows you to track your speed and ensure it stays within the included limit.

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]]> You can monitor your server’s bandwidth usage in real-time directly from the console. This allows you to track your speed and ensure it stays within the included limit.

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]]> Will I ever be charged extra for internet traffic on a monthly server plan? https://novavps.cloud/faq/answer/will-i-ever-be-charged-extra-for-internet-traffic-on-a-monthly-server-plan/ Mon, 19 May 2025 06:52:36 +0000 https://novavps.cloud/?post_type=faq_post_type&p=19273 If you use our default option that comes with 5 TB (or 1 TB per month in Asia), you will not be charged extra for internet traffic as long as you don’t exceed the allotted amount. Please note, we do not limit traffic. If you use more than 5TB (or 1 TB per month in […]

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]]> If you use our default option that comes with 5 TB (or 1 TB per month in Asia), you will not be charged extra for internet traffic as long as you don’t exceed the allotted amount. Please note, we do not limit traffic. If you use more than 5TB (or 1 TB per month in Asia), we charge $0.01 per GB. If you choose the “unmetered traffic” option, you will be charged extra for internet traffic if your incoming data (downloads) is more than 33% of your total traffic. In this case, you may be charged for the full amount of data you use. This is based on a 2-to-1 ratio of outgoing to incoming data (2 parts sent for every 1 part received).

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]]> What does “Unmetered Traffic (50 Mbps)” mean? https://novavps.cloud/faq/answer/what-does-unmetered-traffic-50-mbps-mean/ Mon, 19 May 2025 06:51:29 +0000 https://novavps.cloud/?post_type=faq_post_type&p=19272 On our platform, unmetered traffic means you’re not charged based on how much data you use. However, your internet speed is limited to 50 Mbps.

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]]> On our platform, unmetered traffic means you’re not charged based on how much data you use. However, your internet speed is limited to 50 Mbps.

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]]> What are the limits on internet data on monthly server plans? https://novavps.cloud/faq/answer/what-are-the-limits-on-internet-data-on-monthly-server-plans/ Mon, 19 May 2025 06:49:53 +0000 https://novavps.cloud/?post_type=faq_post_type&p=19270 By default, each monthly server includes 5 TB of data (traffic) per month. During the free trial period, the limit is 1 TB of data. This quota is the same for servers of all types. The exception to this is servers located in our data centers in Hong Kong, Sydney, Tokyo, and Singapore. The traffic […]

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]]> By default, each monthly server includes 5 TB of data (traffic) per month. During the free trial period, the limit is 1 TB of data. This quota is the same for servers of all types. The exception to this is servers located in our data centers in Hong Kong, Sydney, Tokyo, and Singapore. The traffic included in monthly plans for servers at these locations is 1 TB per month.

You may choose to set your server to unmetered bandwidth. This option allows you to have unlimited traffic at a speed of up to 50 Mbps at no extra charge, as long as incoming traffic is up to 33% of your total traffic. Please note, this is not available during the free trial period and cannot start in the middle of a month.

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]]> What happens if I go over the 50 Mbps speed limit on a server that’s set to have unmetered traffic? https://novavps.cloud/faq/answer/what-happens-if-i-go-over-the-50-mbps-speed-limit-on-a-server-thats-set-to-have-unmetered-traffic/ Sun, 18 May 2025 12:24:35 +0000 https://novavps.cloud/?post_type=faq_post_type&p=19263 When using a server that you’ve set to have unmetered traffic, if your server goes over the 50 Mbps speed limit, you’ll be charged $3 for every extra megabit per second (MB) you use. So it’s important to keep your traffic within the 50 Mbps limit.

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]]> When using a server that you’ve set to have unmetered traffic, if your server goes over the 50 Mbps speed limit, you’ll be charged $3 for every extra megabit per second (MB) you use. So it’s important to keep your traffic within the 50 Mbps limit.

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